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Skyhigh Security

Sanctioned Services Multi-Instance Support

Large enterprises may use multiple instances of Sanctioned Services, such as Salesforce, Box, and Slack. Some are purchased for use by certain organizations within the enterprise, or for specific geographic locations. From one Skyhigh Security Cloud account, enterprises can manage and secure multiple service instances for visibility, threat protection, security, and compliance using consistent policies via Reverse Proxy or API.

An instance in Skyhigh CASB maps directly to one enterprise account of a Sanctioned Service. Service instances are identified by Instance Name, and you can search and filter data based on Instance Name or Organization Name. Administrators can also create policies and apply them to specific or multiple instances, and also generate reports for specific instances. 

Multi-instance support is also useful for testing out new policies in a sandbox instance. Once the new policy is found to be successful, administrators can then associate it with your production instance without risk.  

Multi-instance support is available for the following Sanctioned Services:

  • Box
  • Google Drive
  • Microsoft Azure
  • Microsoft Exchange Online
  • Microsoft OneDrive
  • Microsoft SharePoint Online
  • Salesforce
  • Slack

NOTE: Email DLP is not supported for multi-instance. 

Add an Instance

To add an instance of a Sanctioned Service, see About the Cloud Service API Configuration Page

Multi-Instance Support in the UI

When Multi-Instance Support is enabled, in the main table, the Service Name column is replaced with the Instance Name column, so that you can identify one instance from another. 

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