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Skyhigh Security

Create a New User

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Limited Availability: To view Cloud Usage Analytics on the Cloud Registry and Services Pages, contact Skyhigh Support.

Accounts with the User Manager role can create new users. When you create a new user, you will set their user roles and data access levels. 

Be sure to use a valid email address for the user. For non-SAML users (meaning the user logs in with username and password credentials), a user activation email is sent once the account is created. The user must click the link in the email to create a password and activate their account. 

NOTE: Previously, when you deleted a user's account, you could not reuse that email address. Now you may recreate that user account using the same email address, but it will be a new account. No Saved Views, Reports, or other user settings will be available from the old account. 

To add a new user:

  1. Go to Settings > User Management > Users.
  2. Click Actions > Create New User.

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  3. Under User Details, add the following information:
    • First Name. Enter the user's first name.
    • Last Name. Enter the user's last name.
    • Email. This will be the user’s login credential. The user will receive an email with a link to create a password. 
    • Correlation ID. This is a unique identifier for users generated by your IdP for SAML logins. 
  4. OPTIONAL: To give a user Read Only access, select Set all to: Read Only. A Read Only user can go through the steps of configuring or using a feature, but they cannot save any changes. For details, see Read-Only Users. 
  5. Under Access Control, on the Roles tab, choose a combination of User Roles that grant the user the level of access you prefer. 
  6. If needed, select a Data Jurisdiction tab, and select a Shadow or Sanctioned Data Jurisdiction option to enforce data access and set the default UI view for the user. 
  7. Click Save.

IMPORTANT: Users with these User Roles CANNOT be assigned to a Data Jurisdiction:

  • Compliance Manager
  • User Manager
  • Administrator

Configure Roles to View Cloud Usage Analytics on the Cloud Registry and Services Pages

Users with only the Cloud Registry role cannot access usage analytics information. However, they can view the Overview and Risk sections of a service and can also request new services. To access usage information of a service (such as usage reports, analytics, and activity metrics) on the Cloud Registry and Services pages, users must have the Usage Analytics role in addition to the Cloud Registry role. Administrators must assign both roles to enable users to view cloud usage analytics. Once assigned, users can select any CSP on the Cloud Registry or Services page to view detailed cloud usage data for the selected CSP.

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