Known Behaviors of Mural
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Limited Availability: CASB Connect for Mural is a Limited Availability feature. To enable API access for your Mural instance, contact Skyhigh Support. |
The following are considered known issues. Skyhigh CASB plans to address these known issues in future releases.
- Delayed Visibility of User Activities in Skyhigh Activity Monitoring Page. Skyhigh CASB does not display user activities for Mural in real-time on the Skyhigh Activity Monitoring page; instead, it typically displays them within 24 to 48 hours. This delay means that recent activities are not displayed immediately on the Skyhigh Activity Monitoring page.
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Rate limits for Mural Audit Log API. Skyhigh CASB uses the Mural Audit Log API to monitor user activities in Mural. The Mural Audit Log API enforces a rate limit of 1,500 API calls per customer each day, roughly averaging to one API call per minute. This limitation is in place to ensure a high-quality experience for all Mural users and to prevent potential misuse or security vulnerabilities.