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Skyhigh Security

Configure CASB Connect for Atlassian JIRA

To integrate Atlassian Jira with Skyhigh CASB, first you must create a Jira instance in Skyhigh CASB, enable Webhooks in Jira Cloud, then enable API access for Jira in Skyhigh CASB. 

Step 1: Create an instance for Atlassian JIRA in Skyhigh CASB

  1. Go to Settings > Service Management.
  2. Click  Add Instance. Select JIRA, provide an instance name and click Done. Make a note of the the name of instance as it will be required in later steps. 

NOTE: Do not enable API access for this instance yet.

Step 2: Enable Webhooks in JIRA Cloud

IMPORTANT: One of the following steps requires you to contact Skyhigh Security Support to obtain the unique webhook URL for your JIRA instance. 

  1. Log in to your JIRA cloud instance.
  2. Go to Settings > System.
  3. Select Webhooks in the navigation menu and click Create a Webhook button.
  4. Provide a name for the webhook.
  5. For the URL field, contact Skyhigh Security Support to get the unique webhook URL for your Jira instance. Enter the URL.
  6. Provide the name of the JIRA instance created in Skyhigh CASB  (in step 1) while reaching out to the support team.
  7. Scroll down to the Events section and select all checkboxes in all categories.
    jira 3.png
  8. Click Create to complete the process of registering a webhook.

Step 3: Enable API access for JIRA in Skyhigh CASB

  1. Select the JIRA Instance created in Service Management, go to the Setup tab, and click Enable API access.
  2. Provide the domain name of your JIRA cloud account. If domain name is "", then please enter domain name as "shn-xyz".
  3. Authorize Skyhigh CASB application with appropriate permissions:
    jira api.png
  4. API access for JIRA is now enabled and JIRA integration is complete.
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