Migrating Web Protection Suite and Web Gateway Cloud Service to Web Protection Suite 2 and Skyhigh SWG

Last updated
Save as PDF

As notified through Support Notification Service on December 22, 2021, End of Life (EOL) has been announced for WPS and WGCS.

The EOL process includes the following:

Migrating entitlements of impacted customers from WPS to WPS2.
Migrating customer entitlements on WGCS to MVW. You should've received three emails documenting this process. An initial email, two weeks before migration. When the migration action was started, you receive a second email, and a final email when the migration is complete.

As of the republish date of this article (6 October 2022), all accounts have been migrated (entitlements, portal admin users, and passwords).
You must add policies, and apply verification and configuration steps, before 31 December 2022, as listed in the Migrate WGCS to SWG Guide.
If you have WPS or WGCS entitlement and haven't received an email notification indicating that your Account has been migrated, contact Skyhigh Technical Support.