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Skyhigh Security

No Logs reach the Syslog Server or are stored in the Local File System

Found Version

Logging Client 10.6


Logging Client is configured to send logs to a Syslog server, but no logs reach the Syslog server or are stored in the Local File System.

The Logging Client Service is running  but not pulling data.

No specific error is logged or observed in the log files when the issue occurs.

How to Fix

To resolve the issue:

  1. Open the Logging Client Tool.
  2. Click Uninstall Service.
  3. Click Start the Service.
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