Collect System Information for Troubleshooting
Should you require assistance with Content Security Reporter, generate a feedback file that contains system information that can be sent to Skyhigh Technical support for troubleshooting purposes.
- Select Menu > Configuration > Report Server Settings.
- From the Setting Categories menu, select Support.
- Click Start.
- When the Support message appears, click OK to continue.
A status message is generated when the file has been created.
The feedback files are stored in the report server installation directory.