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Skyhigh Security

Create a Feedback File from the CSR Support Page

Generate a feedback file that includes report server information for use by technical support.

Then contact Skyhigh Security Support. 

Option Definition


Generates the feedback file.


Describes what information is collected in the feedback file and where the file is stored.

Steps to Generate the Feedback File

  • Log on to the ePO console.
  • Go to Menu > Configuration > Report Server Settings.
  • From the Setting Categories, select Support.
  • Click Start.
  • When the Support message appears, click OK to continue.

Note: Occasionally you may receive a UI error indicating Feedback file generation failure, however it would be successfully generated and available in CSR installation directory. 

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