Enable the creation of connection tracing files
You can enable the creation of trace files to record activities occurring on connections between an appliance and other network components.
Task
- Select Configuration | Appliances.
- On the appliances tree, select the appliance you want to record connection activities on and click Troubleshooting.
- In the Troubleshooting section, select Enable connection tracing.
- [Optional] To trace only activities on a connection to a particular client of the appliance, select Restrict tracing to only one IP and type the IP address of the client in the Client IP field.
- Click Save Changes.
Connection tracing files are now created.
You can view the connection tracing files, after selecting the appliance under the Troubleshooting top-level menu and clicking Connection Tracing. The files are then displayed in a list.
Using the items on the toolbar, you can perform several file-related activities, such as view or download a file.
When trace files are shared with Support it is important to provide also the key file called "ssl_keys.txt", which is located in same folder.