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Skyhigh Security

Location of the Stored Logs and Registry Keys

You can view and review the stored logs and registry keys generated by the Logging Client.

Location and File Size Limit of the Stored Logs

  • To view the installation logs of the log pulling tool, go to this directory: /Users/<user name>/AppData/Local/logging_client.
  • The debug logs are available in this path: ...\Users\<user name>\AppData\Local\logging_client\app-<version number>\logs.
  • The size of process.log and syslog-service.log files can reach up to 3 MB. Once it reaches the limit, a file is backed up for reference.
  • The size of log-service.log file can reach up to 10 MB. Once it reaches the limit, the file is backed up for reference.
  • The backup file number limit is 10 for the process.log and syslog-service.log files. It is 100 for the log-service.log file.
  • Configuration files that store the timestamp and queuing information are moved to SQLite.
  • The name of the database file is configuration.db. It is available in this path: ...\Users\<user name>\AppData\Local\logging_client\app-<version number>.

IMPORTANT: Do not use the db file while logging is in process.

Registry Keys 

To get the registry keys, navigate to these directories:

  • \HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\logging_client
  • \HKEY_LOCAL_MACHINE\SYSTEM\ControlSetxxx\Services\loggingclientservice.exe

For example: \HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\loggingclientservice.exe

  • \HKEY_LOCAL_MACHINE\SYSTEM\ControlSetxxx\Services\EventLog\Application\loggingclientservice.exe
  • \HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog\Application\loggingclientservice.exe
  • \HKEY_USERS\<user-profile-id>\Software\Microsoft\Windows\CurrentVersion\Uninstall\logging_client

For example: \HKEY_USERS\S-1-5-21-2769216039-789830313-2455568129-162233\Software\Microsoft\Windows\CurrentVersion\Uninstall\logging_client.

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