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Skyhigh Security

Enable Dashboard Notifications for Fallback Policies

When SWG executes default policies in certain conditions, admins can enable a global notification to get an alert in such scenarios. Additionally, the reporting dashboard UI provides data on how frequently default policies are triggered.

View Default Policy Request

View the default policy request in the web traffic overview to get data on processes, traffic, or rules that were processed using the default policy in the web gateway. You can view the traffic request in the table present in the web traffic overview, and you can also view it on Dashboard.

To enable the default policy request:

  • Go to Analytics > Web > Web Traffic. 
  • Scroll down to the bottom and click Default policy request.
  • Enable the Yes checkbox.


Additionally, you can enable the check box by filtering the by option in the table. To do so, follow these steps ;

  • In Web Traffic Overview, go to table, select the Default Policy Request in the by filter.
  • Select the Custom radio button.
  • Enable Yes checkbox.
  • Click Apply.


You will get the number of traffic or rules that were executed using the default policy.

NOTE: In order to use this feature, please reach out to support.

Creating a Default Policy Dashboard Card

To create a Save View of the Default Policy Request:

  • Click Save View on the top right corner of the Web Traffic page.


  • Enter the name for your saved view. 
  • Enable the Add a Dashboard Card checkbox to add the default request policy data to the dashboard.
  • Click Save.


Set up Global Notification

To create the alert for the required save view, you need to set up global notification. 

When you set up global notification alerts, the admin will receive an email notification indicating how many times the default policy is triggered. For every 24 hours an email will be sent to the admin.

Follow these steps to configure the global notification alert:

  • Go to Settings > Global Notification Settings.
  • Under Cloud Governance, click Add New Notification. 
  • Select a required save view from the list (card1- IN request created in save view).


  • Enter Threshold Configuration details.
  • Click OK, and then click Save.


If the configured threshold configuration condition matches, the user will get an email notification.


Default Policy Dashboard

Here is the dashboard to understand how many times the default policy was triggered.

  • Go to Dashboard.
  • Scroll down to the required or added dashboard.

You will see the details on how many times a default policy was executed in SWG out of the actual policy configured by the user.


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