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Skyhigh Security

Configure an Egress IP Event

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The Egress via Custom IP event is essential to enable users to utilize their dedicated IP. It also plays a key role in determining the necessary steps to take when a custom egress IP is unavailable at a specific Point of Presence (POP) that typically uses a dedicated IP. It systematically identifies the next available operational POP. If this alternative POP is also inaccessible, it activates failure management protocols. If the designated egress IP is inaccessible, you can configure Egress via Custom IP to either block the traffic or allow it to use the Skyhigh shared IP. This selection can be made from the provided list of options.

When configuring any rule except block settings, you can specify the Egress via Custom IP event.

To select the Egress via Custom IP event, proceed as follows:

  1. On the Secure Web Gateway Setup page, click Policy.
  2. Go to Web Policy > Policy.

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  1. Go to Common Rules.
  2. To configure a new rule set, click three dots.
  3. Go to Add Custom Rule > Via Rule Builder.

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  1. Enter Name and select Criteria for the ruleset.
  2. Select Action. click Add Event.

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  1. The Events (0) window opens on the right pane with the list of events.
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  2. Select Egress via Custom IP event from the list. You can search egress via Custom IP in the search bar or you can select it by scrolling the list of event.
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  3. Now you will have two options to select from the list. Block Traffic and Use Skyhigh Shared IP.
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  • Block Traffic

  • When you select the Block Traffic radio button, the default block setting, which uses POP with Egress IP not found, is automatically applied.

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  • If you wish to customize the Block template, click POP with Egress IP not found, and you can view the settings for the Block Action pane on the right side, select the required block setting from the list, and click Done.

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  • Once Block Traffic is selected in the Egress via Custom IP, Block Request from the Action is disabled.

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  • Use Skyhigh Shared IP

          Select the Use Skyhigh Shared IP radio button to use Skyhigh shared IP when custom egress IP is unavailable.
          Click Done.

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NOTE: If you select criteria with a block set action, the Egress via Custom IP event will be automatically disabled.

 

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