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Skyhigh Security

Category and Domain Coaching — Allow Coached Access to Websites

You can allow users access to websites, but restrict this access by setting a session timeout. Controlling your users' web access in this and similar ways is also known as coaching.

You can configure coaching based on URL categories and domains that you fill in lists for use by the coaching rules. 

  1. On the user interface for Secure Web Gateway, select Policy > Web Policy > Policy.
  2. From the policy tree in the navigation panel, select Web Filtering > Category & Domain Coaching.

    The selected rule set appears in the configuration area on the right. 

  3. Configure when this rule set should apply.

    • Under Criteria, leave the default All Traffic, as you want the rules in this rule set to apply to all web traffic.

    • Next to Applies to, leave the default Request, as you want the rules in this rule set to be processed in the request cycle of web filtering on Secure Web Gateway.

  4. Set a timeout for the coaching session under Preset Rules. It will be used by the preset rules for allowing coached access to websites.


  5. Configure a list of URL categories for the Coach & allow access to these categories rule.

    • Click the three dots at the end of the row for this rule to display the menu with options for list handling.


    • Select Edit List.

      The list of categories that is currently in use appears in a panel on the right.

      To open this panel, you can also click the rule name, which is marked in blue.


    • To remove a category from the list, select it and click the cross that appears at the end of the row.

    • To add a category, click Actions and select Add New Items.

      The catalog with URL categories opensCategories are grouped under main categories, for example, Travel under Lifestyle. The categories that are currently in use are shown on the right.


    • Select categories or deselect them as needed. Then click Done to close the catalog. On the panel, click Save.

  6. Configure a list of domains for the Coach & allow access to these domains rule. Click the three dots at the end of the row for this rule and work with the options for list handling that are provided.

You can also create rules of your own and add them to this rule set. Click the three dots at the end of the top row and select the option for creating a new rule from the drop-down menu.

This menu also includes an option for reviewing and modifying the underlying code for a rule set.


To enable or disable the complete rule set, use the On/Off toggles.

The filtering process now follows what you have configured for the rules that allow coached access to websites. 

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