Skyhigh Cloud Service Status Help Center
Skyhigh Security Status Site
This site serves as the definitive source for critical service information and will include:
- Current Status: Instantaneous, real-time status of all Skyhigh Cloud PoPs and services.
- Availability: Metrics regarding incidents, service uptime and performance.
- Maintenance Windows: Proactive notification and scheduling details for all planned and necessary maintenance activities.
- Email, Slack and Webhook notifications: Use the "Subscribe to Updates" option on the landing page.
Skyhigh PoP Setup Essentials
Key links for the Skyhigh SSE Service Setup:
Allow IP Address Ranges for Points of Presence
- To ensure that the endpoints in your network can access the Skyhigh service for routing traffic, you need to allow the IP address ranges for the PoPs
Use DNS Prefixes for Countries and Regions to Route Web Traffic
- Web pages can be delivered in appropriately localized versions, you can add country and region prefixes to the domain names used to configure routing.
- You can run the on-prem version of the Secure Web Gateway product together with the cloud version, which is a part of the Security Service Edge (SSE) product suite, to filter web traffic in a hybrid mode. This solution is also known as the Hybrid solution.