Skip to main content

Check out Interactive Visual Stories to gain hands-on experience with the SSE product features. Click here.

Skyhigh Security

List of Error IDs

The following table provides a list of the error IDs you can use in rules.

The error IDs are grouped in numerical ranges as follows.

Error Numbers Description
10000–10049 Incorrect usage of properties or events
10050–10059 Errors of the rule processing module
10060–10069 Composite Opener errors
10070–10099 Other errors of the rule processing module
10100–10199 General errors
11000–11999 License Manager errors
12000–12999 Errors related to the appliance system
13000–13999 Persistent Database (PDStore) errors
14000–14999 Virus and malware filtering errors
15000–15999 URL filtering errors
16000–16999 ICAP client errors
20000–21000 Proxy module errors
25000–25999 External lists errors
26000–26999 Data loss prevention (DLP) errors
32000–32999 Cloud storage encryption errors
34000–34999 Single sign-on errors
35000–35999 DXL errors

 

List of error IDs

 

Error ID Name Description
10000 WrongPropParams $onPosition$: Wrong parameters or types for property $propName$.
10001 UnknownProperty $onPosition$: Error in rule ‘$ruleName$’: Property dispatcher does not know property $propName$.
10002 NoPropParam $onPosition$: No parameter for property $propName$ given.
10003 WrongThirdPropParam $onPosition$: Wrong type of third parameter for property $propName$.
10004 InvalidPropertyParameter $onPosition$: Parameters for property $propName$ are invalid, reason: $reason$.
10005 InvalidPropertyParameter2 Parameters are invalid. Reason: $reason$.
10005 UnknownProperty2 $onPosition$: Unknown property $propName$.
10007 UnknownFunc $onPosition$: Unknown function $funcName$. Details: $reason$.
10050 WrongOperator $onPosition$: Error in rule '$ruleName$': wrong operator '$operator$' used on left hand side type $typeLeft$ and right hand side type $typeRight$.
10051 WrongOperatorNoNames $onPosition$: $action$ failed. Type of $property$ is $typeName$, but it has to be $formatType$.
10052 FormatError $onPosition$: User-defined property '$propName$' could not be found. Reason: it was not yet set (not initialized).
10053 UserDefinedPropertyNotFound $onPosition$: User-defined property '$propName$' could not be found. Reason: it was not yet set (not initialized).
10054 PropertyNotFound $onPosition$: Property '$propName$' could not be found. Reason: it was not yet set (not initialized).
10055 NeedMoreDataOnLastCall On computing property '$propName$' the filter returned 'NeedMoreData' though there is no more data.
10056 WrongPropState $onPosition$: State of Property $propName$ is $propState$.
10057 ZombieRuleElemIsExecuted $rule$ (name: '$name$', id: '$id$') could not be executed because it is a zombie. Reason: '$reason$'.
10058 SetPropertyFailed $onPosition$: Error in Rule '$ruleName$': Event could not be evaluated. Reason: $reason$.
10059 EventError $onPosition$: Error while $operation$ the $objName$. Reason: $reason$.
10063 Composite Opener Error Maximum nested composite level reached.
10064 Composite Opener Error Maximum compression size limit reached.
10065 Composite Opener Error Maximum compression ratio limit reached.
10100 ErrorDuringOperation $onPosition$: Error while $operation$ the $objName$. Reason: $reason$.
10101 InitializeFailed $onPosition$: Could not initialize/create $objName$. Reason: $reason$.
11000 NoLicense The requested functionality '$func$' is not covered by your license.
12000 CannotOpenPipe Cannot open pipe.
12001 CannotOpenFile Cannot open file '$name$' in mode '$mode$' with errno '$errno$'.
13000 NoUser No user available.
14000 AVError Error in AntivirusFilter: $reason$.
14001 AVScanFailedFull Cannot call McAfee Gateway Anti-Malware engine. All connections in use.
14002 AVError Internal error in Anti-Malware filter.
14003 AVError Timeout occurred while filtering.
14004 AVError Cannot filter because a special update is performed.
14005 AVError Scanning failed.
14010 ATDError Communication failed. Communication to a server that Advanced Threat Defense runs on failed.
14011 ATDError Timeout occurred while filtering.
14012 ATDError File cannot be scanned.
14013 ATDError Background scan not started in time.
14014 ATDError Invalid parameters in internal request for background scan.
14015 ATDError Already in background scan.
15000 TSDatabaseExpired Global Threat Intelligence system database expired error: Database is expired. '$desc$'.
15001 TSInvalidURL The URL '$url$' is invalid. In function $func$.
15002 TSBinaryNotProperlyLoaded Binary could not be loaded from '$path$'. In function $func$.
15003 TSCommon Global Threat Intelligence system error (code: $errorCode$). In function $func$.
15004 TSBinaryDoesNotExist Global Threat Intelligence system library is not yet available. In function $func$.
15005 TSDatabaseNotProperlyLoaded Database was not properly loaded. In function $func$.
15006 TSNoMem Global Threat Intelligence system is out of memory. In function $func$.
15007 TSInsufficientSpace Insufficient space in buffer for Global Threat Intelligence system. In function $func$.
15008 TSNetLookup Global Threat Intelligence system net error (code: TS_NET_ERROR). In function $func$.
15009 TSCommonNetLookup Global Threat Intelligence system net error (code: $errorCode$). In function $func$.
15010 TSPipe Cannot open Global Threat Intelligence system pipe. In function $func$.
16000 NoICAPServerAvailable No ICAP server available from list: $list$.
16001 NoRespModPropInReqMod Property $propName$ cannot be calculated in request cycle.
16002 ICAPBadResponse ICAP client filter error: ICAP server sent bad response.
16003 ICAPMaxConnectionLimit ICAP client filter error: Maximum number of connections reached.
16004 ICAPCannotConnectToServer ICAP client filter error: Cannot connect to ICAP server.
16005 ICAPCommunicationFailure ICAP client filter error: Failure in communication with ICAP server.
16006 ICAPSCertVerifyFailure SSL certificate verification failure with ICAP server: $server IP$.
20000 CheckLongRunningConnection A timeout occurred on a long-running connection.
20001 CheckSizeOfConnection The maximum amount of data that can be sent on a long-running connection has been exceeded.
25000 Unknown error happened An uncategorized error was encountered by the External Lists module.
25001 Error during data fetch An uncategorized error was encountered by the External Lists module during the data fetch.
25002 Error during data conversion An error occurred while external list data was converted.
25003 Too much data The configured limit for the number of list entries that can be retrieved from an external source has been exceeded.
25004 Timeout during data fetch The configured timeout for retrieving external list data has expired.
25005 Data access denied The rights required for accessing a source of external list data have not been granted to the appliance.
25006 No such resource A source of external list data, for example, a file or web server, could not be found.
26001 DLP engine not loaded The DLP engine could not be loaded.
27001 AppRisk database not available The AppRisk database is not available for filtering web traffic.
32002 Empty password is not allowed An empty password was submitted, for example, when passwords were retrieved from an external data source.
32003 Invalid configuration for filter The settings of the module for encryption and decryption are invalid. This error occurs very rarely.
32004 Encryption failed: Unknown content type Data could not be encrypted because it was of an unknown type. This could be caused by an invalid description for a cloud storage service.
32005 Encryption failed: Parsing of message body failed The data sent in the body of an upload request is in multi-part/form data format. Parsing this type of data, which is required for encryption, is not supported on Web Gateway.
32006 Encryption failed: Fetching of file name failed The name of a file containing data that should be encrypted could not be fetched.
32007 Encryption failed: Cipher NNNN is not supported The cipher that is provided for encrypting data is invalid. This is very unlikely to happen, as the administrator selects the encryption cipher from a pre-configured list.
32008 Encryption failed: Generation of salt failed The process of salt generation, which is required for encrypting data, could not be performed successfully. This is usually caused by an internal OpenSSL error.
32009 Encryption failed: Fetching of key failed The key that is required for encrypting data could not be fetched.
32010 Encryption failed: Initialization of encryption failed The encryption process could not be initialized.
32011 Encryption failed: Data encryption failed An error occurred during the encryption process.
32012 Encryption failed: Finalization of decryption failed The encryption process could not be completed.
32013 Encryption failed: Generic error Other encryption-related error.
32014 Decryption failed: Unknown content type Data could not be decrypted because it was of an unknown type. This could be caused by an invalid description for a cloud storage service.
32015 Decryption failed: Multi-part message body is not supported A cloud storage service sent data in the body of its response to a download request that is in multi-part/form data format. Decrypting this type of data is not supported on Web Gateway.
32016 Decryption failed: Cipher NNNN is not supported The cipher that is provided for decrypting data is invalid. This is very unlikely to happen, as the administrator selects the decryption cipher from a pre-configured list.
32017 Decryption failed: Fetching of key failed The key that is required for decrypting data could not be fetched.
32018 Decryption failed: Initialization of decryption failed The decryption process could not be initialized.
32019 Decryption failed: Data decryption failed An error occurred during the decryption process.
32020 Decryption failed: Finalization of decryption failed The decryption process could not be completed.
32021 Decryption failed: Generic error Other decryption-related error.
34000 Generic SSO filter error An error happened during the single sign-on process. Reason: 'General error...'
34001 Generic SSO filter error A user tried to get single sign-on access using a non-existing cloud connector. Reason: 'No such connector'.
34003 Generic SSO filter error No cloud connector was configured for the single sign-on process. Reason: 'There is no connector catalog'.
34004 SSO service mismatch error The value for a token did not match the value that was stored in a cloud connector: Service mismatch. Token ID: '$tokenid$', Service ID: '$serviceid$'.
34005 SSO service not enabled A cloud application was not available for a user: Realm: '$realm$', user: '$userid$', service ID: '$serviceid$'.
34006 SSO non-inline mode error A cloud application was not available in the non-proxy (non-inline) mode of the single sign-on process: Service ID: '$serviceid$'.
34050 Credential store generic error See the error log for details.
34051 Credential store generic error This request is not allowed for current user.
34052 Credential store generic error The credential store request could not be created.
34060 Credential store server HTTP error The credential store server responded to a request with an HTTP error. See the error log for details.
34070 Credential store server error The credential store server responded with an error. See the error log for details. The log includes the error code returned by the credential store server.
34080 Credential store connection error A credential store request failed because of a connection error. See the error log for details.
34090 Credential store request error An internal error occurred while a credential store request was performed. See the error log for details.
35000 DXLNotAvailable No DXL messages can currently be sent.
37002 Generic application filtering error A generic error occurred in application filtering. See the error log for details.
  • Was this article helpful?