Coming Soon in our Next Release

Use HTML to Customize Email Template  

You can import HTML content into your email templates to create more engaging and effective notifications. Additionally, you can customize your template by incorporating available variables. To do this, go to the Variables tab, click the copy icon () to copy the variables, and paste them into your HTML code. This capability enables you to create visually appealing and interactive email designs, leading to better recipient engagement and action.

Enhanced User Experience for Email Templates  

The Email Template page now features an Actions column, providing access to two new features: 

• Preview. You can now review the email content before sending it to the recipients. This option is available for both pre-configured and custom email template types.
• Delete. You can now delete the custom email template directly from the Email Templates page. This option is available only for the custom email template type. 
  
  
   
• Create/Edit Email Template. This page features a more organized and structured layout for enhanced user interaction. This intuitive design, incorporating better visual elements, simplifies the creation and editing of email templates, resulting in a more efficient email communication management experience. 
  
  

Create Advanced Pattern Exceptions using Import CSV  

You can now import a CSV file to exclude regular expressions (regex) or keywords from DLP matching in custom advanced patterns. This capability provides an efficient and scalable method for defining exceptions, drastically reducing the occurrence of false positives in DLP matching. It helps SOC administrators maintain a robust, finely tuned DLP system efficiently with minimal manual intervention, thereby enhancing the overall security posture and operational efficiency. 

Filter Custom Incident Status via API  

You can now filter incidents not only using Skyhigh pre-defined statuses but also through custom statuses via API. This API access ensures seamless integration into your existing security ecosystem, providing a customizable and powerful incident filtering experience.

View Data in Your Preferred Time Zone 

Skyhigh now offers Local Time Zone support on its web pages to view the Web Logs. This capability is available across web-related products, including SWG Cloud, Private Access, and Cloud Firewall. The Date Picker now includes a Time Zone menu that allows you to switch between UTC and local time zone. This flexibility improves how data is displayed and enhances usability by aligning timestamps with your preferred settings.

Enable Real-Time DLP Scan for Files Uploaded via Browser 

Skyhigh Web Gateway now supports File Upload Pre-scan, enabling real-time scanning of files uploaded through browser-based applications. This application agnostic capability prevents the unauthorized upload of sensitive data, be it via browser to cloud storage platforms such as Google Drive and Dropbox, or collaboration tools such as WhatsApp Web and Microsoft Copilot.  This enhances data protection and offers the following updates:

• Scans files in real-time before upload using configured DLP policies to detect sensitive data and enforce compliance.
• Blocks uploads that contain sensitive or confidential information.
• Operates without additional extensions or agents.
• Sends Agentless Notifications to alert users when a file upload is blocked.
• Logs policy incidents to improve visibility and support audit tracking for security, compliance, and operational oversight.

This enhancement enforces DLP policies without requiring endpoint configuration and significantly reduces the risk of data breaches by intercepting unauthorized uploads at the source.

Extend Security to Non-Browsing Traffic via IPsec Tunnel

Skyhigh now extends the Cloud Firewall and policy enforcement capabilities to non-browsing traffic, including DNS, FTP, SSH, and other non-HTTP/S protocols. You can forward Web traffic from their branch offices directly to Skyhigh SSE over a Site-to-Site Secure IPSec Tunnel to the nearest Cloud Firewall enabled Skyhigh Cloud POP (Point of Presence).

The Cloud Firewall enhancement extends security coverage to end-user devices that are not running an SCP client but are deployed in Branch Office networks.

 Key Capabilities:

• Route all traffic types (TCP/UDP) securely through an IPsec tunnel to the Skyhigh SSE cloud.
• Enforce Cloud Firewall policies centrally on traffic forwarded via IPsec tunnel in addition to existing SWG policies.
• Provide full visibility and logging for traffic events at the cloud level.
• Applicable to branch office machines without the SCP client installed on them.

This feature complements existing Secure Web Gateway (SWG) capabilities, helping organizations achieve broader traffic control without added deployment complexity.

Customize Error Handler with Rule Sets 

Skyhigh Web Gateway now supports adding Custom Rule Sets to both default and newly created Error Handlers, enabling more granular control over error management during web traffic processing.

The following capabilities enhance the Error Handler configuration:

• Create and attach custom rule sets to Error Handlers.
• Configure Error Handlers independently with functionality similar to Policy Rule Sets.
• Drag and drop custom rule sets to the parent level for broader policy enforcement.

These enhancement allows organizations to tailor error handling behavior to meet specific security and compliance requirements.

Additional Enhancements in Remote Browser Isolation 

Monitor User Activities Using User UID 

The User Unique Identification (UID) number is a unique identifier assigned to each user within an organization. The Activities page now includes a User UID column in the Activities table, enabling efficient tracking and analysis of user activities within the organization.

For example, if a single user logs in with multiple accounts or email addresses, each activity is recorded as a separate entry in the Activities table. The User UID consolidates all activities under a single identifier across Sanctioned, Shadow/Web, and Private applications.

This consolidation allows SOC analysts to view a complete activity trail, enabling security teams to correlate events across systems, reduce duplication in investigations, and respond to suspicious activity with greater speed and precision.

You can filter all activities related to a specific User UID using the Omnibar search and the Activities Cloud Card.