Skyhigh Cloud Connector 6.9.0 Release Notes (Aug, 2025)

Skyhigh Cloud Connector 6.9.0

Click here to Download Skyhigh Cloud Connector 6.9.0.

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Enhancements

Collect Logs in KVP File Format

Log Collector now supports an additional file format called Key-Value Pair (KVP), along with the existing CSV and JSON formats. KVP provides logs in a structured, machine-readable format, enabling seamless integration with SIEM platforms. You can either save logs locally in a directory or send them via syslog using KVP format. For details, see SIEM Integration (Inline).

Key Benefits

Seamless SIEM Integration. Simplifies log ingestion and analysis across SIEM tools.
Consistent Log Management. Standardizes log formatting and structure across all output methods.

Maintain Uptime with High Availability in Log Stream

Log Stream supports High Availability (HA) starting with Cloud Connector version 6.9.0 and higher. In multiple Cloud Connector configurations, high availability ensures the uninterrupted streaming of logs, even when one or more Cloud Connector instances are unavailable. For details, see Maintain Uptime with High Availability (HA).

▶ Explore Navigation Details and User Interface: Navigation Path: To access Enable High Availability for Log Stream, go to Settings > Infrastructure > Cloud Connector >
SIEM Integration (Inline).

Resolved and Known Issues

NOTE: There are no resolved issues included in this release.

Legends Used

Resolved Issues

Known Issues

Found Version	Description
CC 6.8.2	Issue: When you upgrade CC from version 6.6.2 to any higher version(less than 6.9.0), enabling directory service, and trying to upload Active Directory (AD) users, the CC debug log error occurs. This error does not affect the health status of the CC. Workaround: Skyhigh recommends upgrading to version 6.9.0 or higher when enabling Directory Service. This resolves the error and ensures proper health status tracking for AD user uploads.
CC 6.8.2	Issue: On the Custom Attributes page, when you migrate to the directory service with unconfigured shadow attributes, empty fields appear, preventing you from saving the configuration. Workaround: In the Custom Attributes page: Save the configuration as a draft. Click Add Source. Reselect the same source. Click Save. This reactivates the validation check and allows the configuration to be completed and saved successfully.
CC 6.8.2	Issue: In User Unification configuration, when the Directory Service (V2) is enabled, disabled, or deleted, the EC does not load its status (enable/disable) immediately. Workaround: Refresh the User Unification page after 5-10 seconds. The correct EC status displays.

Found Version

Description

CC 6.8.2

Found Icon with Text.png

Issue: When you upgrade CC from version 6.6.2 to any higher version(less than 6.9.0), enabling directory service, and trying to upload Active Directory (AD) users, the CC debug log error occurs. This error does not affect the health status of the CC.

Workaround: Skyhigh recommends upgrading to version 6.9.0 or higher when enabling Directory Service. This resolves the error and ensures proper health status tracking for AD user uploads.

CC 6.8.2

Found Icon with Text.png

Issue: On the Custom Attributes page, when you migrate to the directory service with unconfigured shadow attributes, empty fields appear, preventing you from saving the configuration.

Workaround: In the Custom Attributes page:

Save the configuration as a draft.
Click Add Source.
Reselect the same source.
Click Save.

This reactivates the validation check and allows the configuration to be completed and saved successfully.

CC 6.8.2

Found Icon with Text.png

Issue: In User Unification configuration, when the Directory Service (V2) is enabled, disabled, or deleted, the EC does not load its status (enable/disable) immediately.

Workaround: Refresh the User Unification page after 5-10 seconds. The correct EC status displays.