Coming Soon in our Next Release

Create Custom Email Templates using HTML  

You can import HTML content into your email templates to create more engaging and effective notifications. Additionally, you can further customize your template by incorporating available variables. To do this, go to the Variables tab, click the copy icon () to copy the variables, and paste them into your HTML code. This capability enables you to create visually appealing and interactive email designs, leading to better recipient engagement and action.

Enhanced User Experience for Email Templates  

The Email Template page now features an Actions column, providing access to two new features: 

• Preview. You can now review the email content before sending it to the recipients. This option is available for both pre-configured and custom email template types.
• Delete. You can now delete the custom email template directly from the Email Templates page. This option is available only for the custom email template type. 
  
  
   
• Create/Edit Email Template. This page features a more organized and structured layout for enhanced user interaction. This intuitive design, incorporating better visual elements, simplifies the creation and editing of email templates, resulting in a more efficient email communication management experience. 
  
  

Create Advanced Pattern Exceptions using Import CSV  

You can now import a CSV file to exclude regular expressions (regex) or keywords from DLP matching in custom advanced patterns. This capability provides an efficient and scalable method for defining exceptions, drastically reducing the occurrence of false positives in DLP matching. It helps SOC administrators maintain a robust, finely tuned DLP system efficiently with minimal manual intervention, thereby enhancing the overall security posture and operational efficiency. 

Filter Custom Incident Status via API  

You can now filter incidents not only using Skyhigh pre-defined statuses but also through custom statuses via API. This API access ensures seamless integration into your existing security ecosystem, providing a customizable and powerful incident filtering experience.

Enhanced Data Visibility with Time Zone Support 

Skyhigh now offers Time Zone support on its web pages. This capability is available across web-related products, including SWG Cloud, Private Access, and Cloud Firewall. The Date Picker now includes a menu that allows you to select between UTC and your local time zone. Time Zone provides the flexibility to view data in either UTC or your local time zone. Viewing data in your local time zone would significantly enhance usability.

Track User Activities by User UID 

SOC analysts frequently encounter challenges in monitoring user activities across various accounts, leading to potential delays and oversights in security operations. To mitigate this issue, the Activities page now includes a User UID column. This enhancement facilitates more efficient tracking and analysis of user activities within the organization.

The User UID is a unique identification number assigned to each user in an organization. Since a single user may log in with multiple accounts or email addresses, activities are recorded as different entries in the Activities table. The User UID consolidates all activities under one identifier across Sanctioned, Shadow/Web, and Private applications. This consolidation allows SOC analysts to view a complete activity trail, enabling security teams to correlate events across systems, reduce duplication in investigations, and respond to suspicious activity with greater speed and precision.

You can filter all activities related to a specific User UID using the following two methods:

• Filter Activities by User UID Using the Omnibar Search
• Filter Activities by User UID Using the Cloud Card