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Skyhigh Security

Troubleshoot Proxy Server Bypass Key Generation

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Skyhigh blocks bypass key generation if the Client Proxy policy revision number entered (N+2) or higher, which is retrieved from  /scp/revision is higher than the current Client Proxy policy revision number (N) found under Settings > Infrastructure > Client Proxy Management > Configuration Policies.

The current Client Proxy policy revision number is (N). You can enter (N), (N+1), or any value less than N as the Client Proxy policy revision number. For example, if the current Client Proxy policy revision number (N) is 35, you can enter 35, or 36, or any number less than 35 as the Client Proxy policy revision number. However, entering 37 or higher will trigger a keygen failed, contact support error. 

NOTE: Make sure the Client Proxy policy revision number you enter matches or stays within range to generate a valid bypass key. To generate a bypass key for the Client Proxy policy, see Bypass a Client Proxy policy.

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