Overview
Skyhigh performs regular infrastructure updates as part of its constant endeavor to optimize performance. As part of this process, you are required to update the mobile device configurations on both Android and iOS operating systems.
Android Configuration
For devices operating on the Android platform, connectivity is facilitated through a dedicated SMCS application.
- MDM-based Provisioning. Update and manage the SMCS application and its configuration profile using the Mobile Device Management (MDM) platform. For more details, see Android Configuration.
NOTE: Establishing a connection to the Skyhigh Security cloud solution is not supported using the Android Native VPN Client.
iOS Configuration
For devices operating on Apple iOS or iPadOS, connectivity is achieved through a VPN configuration profile without the requirement of a dedicated client application.
- MDM-based Deployment (Recommended). This method involves configuring a VPN profile within the MDM platform, which is then deployed to the endpoints. This enables the device to seamlessly establish a VPN tunnel to the Skyhigh Security cloud. For more details, see iOS Configuration.
- Manual Configuration (Alternative). For specific use cases, the VPN profile is configured manually on the endpoint. This is accomplished by leveraging the native VPN client settings integrated within iOS/iPadOS. For more details, see Manual iOS Configuration.