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Skyhigh Security

SCP Connectivity Status

This table lists SCP statuses and possible corresponding connectivity statuses or alternate proxy connection statuses. 

No.

Status

Possible Connectivity Status or Alternate Proxy Connection Status

Remarks

1

No redirection

No connectivity

Could not connect to the configured proxy.

2

Always redirecting

Connected

Connected to the configured proxy.

Traffic Redirecting setting is set to always redirect.

3

No policy or invalid policy applied (not redirecting)

 

No Policy OR an invalid policy is applied to SCP.

4

Blocked

Blocked - CertValidationFailure

HA proxy certificate validation failed – Secure Channel use case.

5

Blocked

Blocked - Secure channel Port Blocked

Could not connect to the configured Secure Channel port.

6

Blocked - Proxy unavbl

No connectivity

Could not connect to the configured proxy, and Block if proxy not available is selected in the policy.

7

Blocked - Mutual Auth Failed

Proxy Mistrust

Mutual authentication with proxy fails and Block if mutual auth fails is selected in the policy.

8

No redirection

Connected to corporate network

Connected to the configured corporate network. SCP can connect to the IP address configured in the policy.

9

No redirection

VPN

Connected to the configured VPN. SCP can connect to the VPN IP address configured in the policy.

10

Redirecting

Out of corporate network

Out of office. SCP can’t reach the corporate IP address configured in the policy.

11

Bypass active

No connectivity

SCP is in bypass mode.

12

No redirection

ePO connectivity detection error

Always redirect is not selected, the corporate network is not defined, and the endpoint is not connected to the VPN. So SCP tries to get ePO details from the registry and it can't find the ePOServer list from the following (or WOW6432Node) registry entry:

HKEY_LOCAL_MACHINE\\SOFTWARE\\
Network Associates\\ePolicy Orchestrator\\Agent\\\\ePOServerList

 

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