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Skyhigh Security

Remove the Client Software (Trellix ePO)

From the Trellix ePO interface, create and schedule a task to remove the client software from the endpoints running Windows or macOS.

You must be logged on to the Trellix ePO server as an administrator.

  1. From the Trellix ePO menu, select Systems > System Tree.
  2. Select the organizational level where you want the client software removed. To select all endpoints managed by your platform, select My Organization.
  3. Click Assigned Client Tasks.
  4. From the Actions drop-down list, select New Client Task Assignment.
  5. In the Client Task Assignment Builder, configure these options in the order shown, then click Create New Task.
    • Product — Select Skyhigh Client Proxy Agent.
    • Task Type — Select Product Deployment.
  6. In the Create New Task window:
    1. Specify a Task Name.
    2. Select Mac or Windows from the Target platforms settings.
    3. From the Products and components drop-down, select the version of Skyhigh Client Proxy (for Windows) or Skyhigh Client Proxy for mac OSx that you want removed from the endpoints.
    4. From the Action drop-down, select Remove.
    5. Click Save.
  7. Verify that Enabled is selected for the Schedule status.
  8. From the Schedule type drop-down, select Run immediately.
  9. Click Save.

The next time the Skyhigh Client Proxy Agent checks for updates, it runs this task and removes the client software from the endpoints.

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