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Skyhigh Security

Add or Remove Network Module to the SWG 5000-F/5500-F Appliance

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NOTE: A static band is recommended before performing any hardware-related work on the Secure Web Gateway (SWG) appliance. Moreover, reach out to Skyhigh Support for any hardware/warranty-related queries.

NOTE: To remove or install the top cover, see Add or Remove System Top Cover.

Remove the Add-On Network Module

  1. Turn off the appliance and detach the power cables.
  2. Detach the network cables from the Network Interface Card (NIC) ports module.
  3. Remove the tamper-proof label.
  4. Remove the system top cover.
  5. Locate the interface module installed in Riser 1. 

    3.1.png   
                                            Chassis rear I/O ports                                                                                                   
  6. Pull the riser module out of the chassis using the pull tabs:

    A close-up of a computer chip Description automatically generated

    1.png  2.png
  7. Flip-open the small plastic lever to unsecure the network card from the riser backplate.
  8. Remove the network 4 port card from the riser slot.

Install the Add-On Network Module

  1. Locate the replacement Network Adapter.
  2. Insert the network card into the rise slot while aligning the network adapter backplate with the open slot in the bracket.
  3. Flip the small plastic lever to secure the network card backplate.
    Two guide pins are present on the rear of the riser bracket and one guide pin is on the motherboard:

        
                                    
  4. Insert the riser card module into the motherboard expansion slot while aligning the riser card bracket with the rear of the chassis and the guiding pins.
  5. Push down the riser handle and the pull tab to secure the riser module into the chassis:

    A green circuit board in a machine Description automatically generated 
  6. Install the top cover.
  7. Plug the cables into the Network Adapter X550-T2 ports.
  8. Test the system functionality.
  9. Install the tamper label.

OCP Network Module

Remove the Backplane Module

  1. Loosen the thumb screw on the right side of the Open Compute Project (OCP) module:

  2. Pull out the OCP module using the lever on the left side:

  3. Remove the OCP module from the chassis:

        

Install the Backplane Module

  1. Locate the replacement OCP Module.
  2. Align the OCP module with the open OCP bay slot and push forward until the connectors make secure contact:

    A close-up of a computer part Description automatically generated  A hand holding a computer port Description automatically generated with medium confidence

  3. Tighten the thumb screw on the right side of the OCP module:

    A close up of a computer Description automatically generated

  4. Test the system functionality.

To test the system functionality:

  1. Power up the system.
  2. Use appliance management to check the system health.
  3. Log on to the Secure Web Gateway User Interface (UI) using your credentials.
    The Secure Web Gateway UI allows appliance troubleshooting and log collection:

    A screenshot of a computerDescription automatically generated

 

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