Install SWG 13.0 on Microsoft (Hyper-V)

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Limited Availability: Upgrade to SWG 13.0 for enhanced stability and security. Contact Skyhigh Support for assistance.

This topic outlines details about installing a Virtual Machine on Hyper-V for SWG 13.0.

NOTE:

For the initial migration from SWG 12.x or earlier to SWG 13.0, use Virtual Media to mount the SWG 13.0 ISO through the Remote Management Module (RMM) virtual CDROM. Alternatively, use an external USB drive prepared with the SWG 13.0 installation image.
Do not use the internal recovery media (edisk) during migration. Use the edisk only as a recovery tool after you successfully complete the initial SWG 13.0 installation.
Refer to the Changes in Network Management and Supported SSL Versions sections before proceeding with the configuration.
When migrating Secure Web Gateway (SWG) from 12.x or earlier to 13.0, refer to the Backup and Restore section before reimaging the SWG using the SWG 13.0 ISO.

Supported Hyper-V Servers

The following Windows Servers are currently supported as Hyper-V servers. Hyper-V is a role that a Windows Server can take when a virtual appliance is installed.

Windows Server 2025 (64-bit)
Windows Server 2022 (64-bit)
Windows Server 2019 (64-bit)
Windows Server 2016 (64-bit)

Install a VM on Hyper-V

Installing a new virtual machine (VM) on Hyper-V is a simple process that allows you to run multiple operating systems on a single physical server.

NOTE: Skyhigh Secure Web Gateway (SWG) installation is supported only on Hyper-V Generation 2 virtual machines.

IMPORTANT: In the Hyper-V Manager console, right-click the applicable SWG virtual machine, go to Settings > Hardware > Security, and disable Enable Secure Boot to ensure successful installation and operation.

To Install a VM on Hyper-V

Open Hyper-V Manager from Start > Administrative Tools.
In the Actions pane, click New > Virtual Machine.
In the New Virtual Machine wizard, click Next.
On the Specify Name and Location page, enter a name and choose a storage location for the virtual machine, then click Next.
On the Specify Generation page, select the virtual machine generation, then click Next.
On the Assign Memory page, allocate sufficient memory for the guest operating system, then click Next.
On the Configure Networking page, connect the network adapter to an existing virtual network, then click Next.
On the Connect Virtual Hard Disk page, specify the name, location, and size of the virtual hard disk, then click Next.
On the Installation Options page, select the method to install the operating system.
Click Finish to create the virtual machine.
Attach the SWG ISO file and start the virtual machine to begin the installation.