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Welcome to Skyhigh Connect, our customer notification system to receive alerts about upcoming product releases, maintenance, and training. Now is a great time to check in with your colleagues — if anyone on your team is not receiving these updates, please point them to our
preference center to ensure they are opted in.
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Skyhigh Security Service Edge (SSE)
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Creating Custom CSPM Policies in Skyhigh with AWS Lambda Policy Rule Builder
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Please join us for an upcoming customer webinar to explore the creation and evaluation of custom CSPM policies using AWS Lambda within Skyhigh CSPM. Learn how to configure company-specific policies that complement Skyhigh templates, enhancing your overall security posture and ensuring compliance with internal policies and industry-standard benchmarks.
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Thrive Support Portal Update
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We are excited to announce some key changes to the Thrive Support Portal, which include:
- Sample Submission/Suspicious Files: a new Thrive integrated process for customers to submit suspicious files to Trellix Labs for scanning/analysis
- Assets will now be visible under the account, rather than the profile icon
- Thrive Case List Views: Updated to include My Open Cases and My Closed Cases
If you have any questions or need assistance, please contact us through the
Thrive Portal or reach out to
Customer Service.
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July, August, and September 2024
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Join us for an upcoming session of the Design Partners Forum, where you’ll get a first look at product updates and share ideas that will shape the future of our offering, elevating your customer experience and tailoring innovations to fit your needs.
AMER and EMEA Sessions:
Wednesday, July 31 | 9 ‒ 10am PDT
Wednesday, August 31 | 9 ‒ 10am PDT
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APJ Sessions:
Thursday, August 1 | 2 ‒ 3pm AEST
Thursday, September 1 | 2 ‒ 3pm AEST
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Skyhigh Secure Web Gateway (SWG)
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Secure Web Gateway (On-Prem) 12.2.10 & 11.2.24
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This release consists of enhancements related to Block Pages being used as a redirect response for SWG. From this release onwards, SWG supports additional advanced configuration of Block page templates to display block pages using redirect response.
This release also addresses 2 external reported vulnerabilities - CVE-2024-2398 & CVE-2024-6398. Please refer to the Security Bulletin for detailed information. The link to the security bulletin and further details can be found in the Release Notes.
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Skyhigh Client Proxy (SCP)
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Skyhigh Client Proxy 4.9.2 for Windows & macOS
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This patch release of SCP fixes issues that help in resiliency improvements in the Skyhigh Client Proxy on both Mac and Windows operating systems. It also has fixes related to unsuccessful SCP install/upgrade due to VSCore installation failure. These important fixes enhance the overall stability of the product. The version details are as follows:
- Windows: 4.9.2.1
- Mac: 4.9.2.8
For more details, please refer to the Skyhigh Client Proxy 4.9.2
Release Notes.
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Skyhigh Cloud Access Security Broker (CASB)
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Upcoming Maintenance: Skyhigh Security EU Production
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Skyhigh Security is upgrading its key infrastructure components to enhance performance, security, and scalability.
Maintenance Window: July 20th from 2:30 am UTC to 2:30 pm UTC
Service Impact: During the upgrade, we anticipate some impact on Skyhigh’s services. We apologize for any inconvenience this may cause.
Note: You can visit the
Skyhigh Status Page for real-time updates on the upgrade progress.
For full details on future scheduled maintenance, please ensure that your product preferences are up-to-date in the
Skyhigh Connect Preference Center.
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